Women in Banking What fintech success looks like; the power of women united

Women in Banking What fintech success looks like; the power of women united

A whole different conversation: Wells Fargo’s head of wholesale Internet solutions, Secil Watson , believes that while the “magic” of fintech is in new customer interfaces, that’s just the tip of an iceberg. What lies beneath the surface are all the cultural and technological changes required inside an organization to facilitate that. “The large-dollar investments in culture change, process change, tools change, system change happens in the back end, so the investment needs to go to the bottom of the pyramid,” Watson said. By making those changes, banks can improve the customer conversation instead of merely offering a prettier […]