From bank to digital bank: How tech can strengthen lenders for a better tomorrow

From bank to digital bank: How tech can strengthen lenders for a better tomorrow

Of the many fintech players in India, a few will emerge as winners, creating sustainable business models that will withstand the ups and downs of economic cycles. Kalpesh J Mehta Nowadays, customers expect to be at the centre of a bank’s engagement model. For banks to thrive, the key is how well they respond to the seismic shift in customer demand and give them complete control of the financial supply chain. Thus, a holistic understanding of customer needs is critical for service providers to embed their offerings into customers’ lives. Of the many fintech players in India, a few […]